Returns & Exchanges
At R.E.M., we want you to feel as confident in our garments as you do in your dreams. If your purchase isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Attach the Label
Download and print your pre-paid shipping label from the portal, then securely affix it to the outside of your package.
- 4.Drop and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.